REFUND & RETURN POLICY

You can request a return or size exchange within 7 days of delivery. Items must be unworn, unwashed, with tags attached and in the original packaging.

If your order arrives damaged, defective or not what you ordered, email us within 48 hours of delivery with your order number and clear photos. We'll send a replacement or refund in full, and cover the return shipping.

Custom hoodies are made specially for you, so they can't be returned or exchanged unless they arrive damaged, defective, or printed differently from the approved design. Please check your design carefully before ordering.

• Worn, washed or altered items.
• Items without tags or original packaging.
• Custom orders with no defect (see above).
• Requests made after the return window.

1. Email adminvyq@gmail.com with your order number and the reason.
2. We'll confirm and share the return instructions.
3. Send the item back. Keep the courier receipt until we confirm it has arrived.
4. We inspect it and process your refund or exchange.

Approved refunds go back to your original payment method within 5–7 business days of us receiving and checking the item. Shipping charges, if any, are non-refundable unless the return is our error.

You can cancel an order before it ships by emailing us as soon as possible. Custom orders can be cancelled only before printing starts. Paid orders that we cancel are refunded in full.